Gift box orders placed before 12:00 PM PST Monday- Wednesday will be shipped the same day.
Orders placed after 12:00 PM PST on Wednesday will be shipped the next shipping day. We do not ship nationwide on Thursdays (except for Next Day delivery), Fridays, or holidays.
Courier or Pick Up gift box orders placed before 3:00 PM PST Monday – Friday are ready for pickup or local delivery the next business day
Macaron towers and large orders are available in 5 business days. If you need it before then, please contact us. Rush orders are subject to availability and additional fees. Lead-time varies during our busy holiday season. Please place your holiday orders early to ensure on-time delivery.
Gift box orders placed before 12:00 PM PST Monday-Thursday will be shipped the same day. Select the appropriate shipping method for Next Day delivery at checkout.
Orders placed after 12:00 PM PST on Thursday will be shipped the following Monday (except holidays).
Courier or Pick Up gift box orders placed before 3:00 PM PST Monday – Friday are ready for pickup or local delivery the next business day. Note: Pick Up orders are by appointment only during business hours.
Rush orders are subject to availability. Please give us a call at 323.607.3450 and we’ll do our best to accommodate you.
Bijoux Macarons ships macarons throughout the continental United States using UPS as our third party shipping carrier.
UPS Next Day Air & UPS Second Day Air are available to most locations. The cost varies by location.
To determine the cost of shipping, imput your zipcode at the cart or during checkout.
You will receive an email with the tracking number once your package has been sent. It may take up to 24 hours for your tracking number to appear in the UPS tracking system.
For other shipping or tracking questions, once a package is in transit, please contact the carrier directly. UPS: 1 (800) 742-5877
If your package says that it has been delivered but is not at your delivery address, please contact the carrier directly with your tracking number so that they may help you locate the package. We do not have any additional information on the whereabouts of your package.
Orders can be delivered using our local courier service for addresses within 20 miles of Downtown Los Angeles.
Select Courier Service at checkout if it’s available to your destination.
Pick Up Location (By Appointment Only)
Apex. The One.
900 S. Figueroa St.
Los Angeles, CA 90015
When you arrive, give us a call and we’ll deliver straight to your car.
The best place to wait is the loading zone adjacent to the left side of the building pull in. Otherwise, call the concierge and pull into the parking garage. Park at one of the visitor parking spots and we’ll be right out.
If you are running late, give us a call at 323.607.3450 and we’ll do our best to accommodate you.
At check out, select your preferred date for your local delivery or pickup. Then we’ll send you an email with the next available time slot.
If you choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day. If you have any special requests or questions, give us a call at 323.607.3450 or send us a message firstname.lastname@example.org
If you are unavailable for your delivery date & time, send us an email (email@example.com) to reschedule 24 hours before delivery.
We highly recommend that someone is available to accept your delivery. If our 1st delivery attempt is unsuccessful, our Customer Service Team will reach out to you to schedule a 2nd delivery attempt in a future delivery window. Additional charges may apply.
If you have any questions, please give us a call at 323.607.3450 and we’ll do our best to accommodate you.
No, the invoice does not arrive with the delivery. We send an email confirmation for your online order.