Bijoux Macarons are handcrafted in downtown Los Angeles, California and available for pickup (by appointment),
affordable local messenger or shipped via next day or 2 day air. Due to Covid-19, USPS & UPS no longer guarantee the delivery date. In order to assure freshness, we ship Monday – Wednesday for all orders.

Local pickups and messenger service are available Monday through Saturday.

Shipping Timetable

When The Order Is Placed (PST) Next Day Second Day
Monday (until 11:59 am) Tuesday Wednesday
Monday (12 pm noon)  – Tuesday (before 11:59 am) Wednesday Thursday
Tuesday (12 pm noon) – Wednesday (before 11:59 am) Thursday Friday
Wednesday (after 12 pm noon) / Friday/ Saturday/Sunday Following Tuesday Following Wednesday

Shipping Logistics

Our macarons come with a freshness guarantee and cannot sit somewhere in transit over the weekend. We only ship our packages Monday – Wednesday morning.

Our daily order cut-off time is 12 noon PST. If you place an order after 12 noon, we will ship it out the following available day.

Messenger or Pick Up 

Orders placed before 3:00 PM PST Monday – Friday are ready for pickup or local delivery the next business day. Pick Up orders are by appointment only during business hours.

Please allow 3 days for large orders or macaron towers over 100 macarons.

Bijoux Macarons ships macarons throughout the continental United States using UPS as our third party shipping carrier. 

UPS Next Day Air & UPS Second Day Air are available to most locations. The cost varies by location.

To determine the cost of shipping, imput your zipcode at the cart or during checkout.

You will receive an email with the tracking number once your package has been sent. It may take up to 24 hours for your tracking number to appear in the UPS tracking system. 

UPS Tracking Link

For other shipping or tracking questions, once a package is in transit, please contact the carrier directly. UPS: 1 (800) 742-5877

If your package says that it has been delivered but is not at your delivery address, please contact the carrier directly with your tracking number so that they may help you locate the package. We do not have any additional information on the whereabouts of your package.

Orders can be delivered using our local courier service for addresses within 20 miles of Downtown Los Angeles.
Select Courier Service at checkout if it’s available to your destination.

Pick Up Location (By Appointment Only)
Downtown LA
Apex. The One.
900 S. Figueroa St.
Los Angeles, CA 90015

When you arrive, give us a call and we’ll deliver straight to your car.

The best place to wait is the loading zone adjacent to the left side of the building pull in. Otherwise, call the concierge and pull into the parking garage. Park at one of the visitor parking spots and we’ll be right out.

If you are running late, give us a call at 323.607.3450 and we’ll do our best to accommodate you.

At check out, select your preferred date for your local delivery or pickup. Then we’ll send you an email with the next available time slot.
If you choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day. If you have any special requests or questions, give us a call at 323.607.3450 or send us a message support@bijouxmacs.com

If you are unavailable for your delivery date & time, send us an email (support@bijouxmacs.com) to reschedule 24 hours before delivery.
We highly recommend that someone is available to accept your delivery. If our 1st delivery attempt is unsuccessful, our Customer Service Team will reach out to you to schedule a 2nd delivery attempt in a future delivery window. Additional charges may apply.
If you have any questions, please give us a call at 323.607.3450 and we’ll do our best to accommodate you.

No, the invoice does not arrive with the delivery. We send an email confirmation for your online order.

Chat with us

Call or Text us: 323-607-3450 Email us by using the form below and we'll get back to you asap.

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